Your chat team, well organised.
Who is working, on which creator, with which messages, for which sales: everything is in one place.
Organise your chat team: who is working, on which creator, with which messages, for which sales.
- Shift schedule, creator by creator
- Message templates approved in advance
- One record per fan: purchases, notes, follow-ups
- Sales tracking and conversation review
- Shift schedule, creator by creator
- Message templates approved in advance
- One record per fan: purchases, notes, follow-ups
- Sales tracking and conversation review
Everything a chat manager needs to see
A single view of the team, the fans and the sales.
The shift schedule
The week at a glance: morning, afternoon, night. You see straight away if a creator is not covered.
24-hour coverage
Who handles whom
Each chatter only sees the creators assigned to them. Roles: chatter, team lead, trainee.
Access per creator
Message templates
Welcome, follow-up, paid content, reactivation: messages approved in advance, with the first name and price to fill in.
Approved messages
One record per fan
What he bought, his tastes, a note and a follow-up date. The next chatter picks up without losing anything.
Dated follow-ups
Sales tracking
Each sale is credited to the chatter and the creator. Commission and pay are calculated automatically.
Credited sales
Review
A six-point grid: tone, spelling, speed, selling, rules, personalisation. One score per chatter.
Six-point grid
Four indicators to decide
Calculated from sales and hours worked. The bars shown here are illustrations.
Ranking
Each chatter's sales over 7, 30 or 90 days.
Sales per hour
Sales relative to the hours actually worked.
Average basket
To see who sells at higher prices, not just more often.
Pay
Commission and hourly base, ready to export at the end of the month.
A team ready in one week
Four steps, done with you.
Step 1
The creator's profile
Her tone, her limits, her prices, the forbidden topics. Every chatter reads it before their first message.
Step 2
The message templates
We write the key messages with you, adapted to each creator.
Step 3
The schedule
Peak hours are covered (evening, night, weekend) by dedicated chatters.
Step 4
The weekly review
Ranking, review, adjustment of messages and prices.
In all honesty
What the module does not do
Messages are sent from the creator's platform, with her written agreement and according to the platform's rules. The module organises the work. It does not sign in to your account on your behalf and keeps no password.
Three rules for every chatter: never promise a meeting, never pressure a fan, never go beyond the limits set by the creator.
Your questions about chatting
Do you provide the chatters?
Yes, the agency can recruit and train the team. You can also use the module with your own chatters.
How is a chatter's pay calculated?
A percentage of the sales credited to them, plus an hourly base if you wish. Both are set chatter by chatter.
Do chatters see the agency's revenue?
No. A chatter only sees their creators, their fans and their own sales.
Can a fan notice a change of chatter?
The fan's record (notes, tastes, history) and the creator's (tone, expressions) are made for this: the handover is seamless.
Organise your chat team this week
We look at your leaks, your profiles and your organisation. Then we tell you what to do, simply. Solo or as an agency.
Reply within 24 business hours · No commitment
What happens next
- 1We talkBy message or by phone. You tell us where you stand.
- 2We suggest a planOnly the services that are useful to you, with their prices.
- 3You decideNothing starts without your agreement.